Vendor Terms

Vendor Terms and Conditions for WhatsApp Bulk Messaging Services Effective Date: 15-May-2025 These Vendor Terms and Conditions ("Agreement") govern the use of services provided by whatsapp.leewardgraphics.com ("we," "our," "us"), a Software-as-a-Service (SaaS) platform offering Bulk WhatsApp Messaging services. By accessing or using our services, you ("Vendor," "you," or "your") agree to comply with and be bound by the terms of this Agreement. If you do not agree with these terms, you must not use our services. 1. Definitions "Services": The Bulk WhatsApp Messaging services provided through our platform, including but not limited to the ability to send bulk messages via WhatsApp, manage contact lists, track message delivery, and access analytics. "User Account": The account that you create to access and use our Services. "Content": Any data, text, messages, graphics, images, videos, and other materials you upload, send, or otherwise process through the Services. 2. Acceptance of Terms By creating a User Account and using our Services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you are accepting these Terms on behalf of a business or entity, you represent that you have the authority to bind the business or entity to this Agreement. 3. User Account and Access To access our Services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and are fully responsible for all activities that occur under your account. Account Security: You agree to notify us immediately of any unauthorized use of your account or any security breach. Eligibility: You must be 18 years or older to use our platform. By creating an account, you represent that you are of legal age to form a binding contract. 4. Use of Services You agree to use our Services only for lawful purposes and in accordance with the following guidelines: Compliance with Laws: You are solely responsible for ensuring that the content you send complies with all applicable laws and regulations, including but not limited to laws related to privacy, data protection, and anti-spam. Prohibited Use: You may not use our Services for sending any of the following: Unsolicited marketing or spam Harmful, offensive, or discriminatory content Fraudulent or deceptive content Content that infringes on the intellectual property rights of others We reserve the right to suspend or terminate your access to the Services if you violate these terms or engage in any illegal or harmful activity. 5. Subscription and Payment Subscription Fees: Access to our Services is subject to subscription fees, which are detailed on our website. Fees may vary depending on the plan you choose. Payment: Payment for Services is due upon subscription and will be billed according to the plan you select. You authorize us to charge the payment method you provide for all applicable fees. Billing Cycle: Subscription fees are billed on a recurring basis (e.g., monthly or annually). You are responsible for paying all charges related to your subscription. Late Payments: If payment is not received on time, we may suspend or terminate your access to the Services until payment is made. 6. Intellectual Property Our Intellectual Property: All intellectual property rights in the platform, software, and related services are owned by us or our licensors. This includes but is not limited to text, logos, trademarks, code, and design. Your Content: You retain ownership of any Content that you upload or send through our Services. By using the Services, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your Content solely for the purpose of providing the Services. 7. Data Protection and Privacy Data Usage: By using our platform, you acknowledge and agree that we may collect, process, and store data as described in our Privacy Policy. Responsibility for Data: You are responsible for ensuring that all data you upload and send through the Services complies with applicable data protection laws. You must obtain all necessary consent from recipients for collecting and processing their personal data. 8. Service Availability and Support Service Availability: We strive to provide uninterrupted access to our Services. However, we cannot guarantee that the platform will be error-free or available at all times. We reserve the right to modify or discontinue any part of the Services without notice. Support: We provide customer support to help resolve issues with our platform. You can contact us through [insert contact methods]. 9. Termination Termination by You: You may terminate your account at any time by contacting us or through your account settings. Upon termination, your access to the Services will end, but we may retain some of your data for compliance with legal obligations. Termination by Us: We reserve the right to suspend or terminate your account if you violate these Terms, engage in prohibited activities, or fail to pay subscription fees. In such cases, no refund will be provided for any prepaid fees. 10. Limitations of Liability No Warranties: We provide our Services "as is" and make no representations or warranties of any kind, express or implied, regarding the performance, availability, or functionality of the Services. Limitation of Liability: To the fullest extent permitted by law, our liability to you for any claim arising out of this Agreement shall be limited to the total amount you have paid to us for the Services in the 12 months preceding the claim. 11. Indemnification You agree to indemnify, defend, and hold harmless whatsapp.leewardgraphics.com, its affiliates, employees, agents, and partners from and against any claims, damages, liabilities, and expenses (including reasonable attorney fees) arising out of your use of the Services or violation of these Terms. 12. Amendments We may update these Terms from time to time. Any changes will be posted on this page with the updated date. Your continued use of the Services after the changes are posted constitutes your acceptance of the revised Terms. 13. Governing Law and Dispute Resolution Governing Law: This Agreement will be governed by the laws of [Insert Country/State]. Dispute Resolution: Any disputes arising out of this Agreement shall be resolved through [insert method of dispute resolution, e.g., mediation, arbitration] before a competent court in [Insert Jurisdiction]. 14. Miscellaneous Force Majeure: We are not responsible for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures. Entire Agreement: This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and us regarding your use of the Services. Contact Information: For any questions about these Terms or to contact us for any other reason, please email us at: [insert contact email] or visit our contact page on the website. Disclaimer: This document is for informational purposes only and should be reviewed by legal counsel to ensure it complies with applicable laws and regulations. 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